Returns & Exchanges
At Alpinestars, we stand behind the quality of our performance gear and apparel. If you are not completely satisfied with your purchase, you can return or exchange any unused item in its original packaging within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Gear
Place the items in their original packaging with all tags attached, ensuring the product is in new and unworn condition to qualify for a refund.
Attach Shipping Label
Print the prepaid shipping label provided via the portal and securely affix it to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received and inspected at our warehouse, your refund will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
